Parent Support Worker

Job Summary

Hawthorn Primary School is seeking a caring, proactive, and motivated Parent Support Advisor to join our school team. This role plays a vital part in supporting parents and carers to engage positively with school life, overcome barriers, and strengthen outcomes for children and families.

Working closely with school staff, families, and partner agencies, you will provide practical and emotional support to parents, helping them to build confidence, develop skills, and access appropriate services. This is a rewarding role within a nurturing primary school environment that places children and families at the heart of everything we do.
 
Key Responsibilities

• Support parents to engage in their children’s learning and development
• Deliver targeted parenting support, including advice, workshops, and signposting
• Work with families to improve attendance
• Build partnerships with schools and external agencies to coordinate support
• Contribute to Early Help Plans and multi-agency approaches
• Maintain up-to-date knowledge of local services to enable effective referrals
• Gather feedback and data to evaluate impact and improve services
• Provide administrative support, record keeping, and respond to enquiries
• Promote equality, inclusion, and safeguarding in all aspects of work 

What We Offer

• Clear progression opportunities, with scope to develop the role and build specialist skills in family support
• A supportive and welcoming school team committed to staff wellbeing
• Extensive professional development opportunities, including training, supervision, and mentoring
• Opportunities to work closely with Newcastle Local Authority services and partners
• A fulfilling role where you can make a real difference to children and families in our community 

Why Join Our School?

At Hawthorn, we pride ourselves on being a supportive, inclusive, and family-focused school, where every member of the Hawthorn Family is valued and respected. We work closely with parents and carers to ensure children thrive both in and out of the classroom. This role offers excellent opportunities to further develop your skills and gain valuable experience in family support, with the potential to take on increased responsibility over time. You will be supported through training, supervision, and professional development within a positive, collaborative school environment, making this an ideal opportunity for someone looking to grow their career while making a meaningful difference to families in our community.
 
Safeguarding and Equal Opportunities

Hawthorn Primary School and Newcastle City Council are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to undergo an enhanced DBS check. We welcome applications from all suitably qualified candidates.
 
An application pack can be found below or can be requested by emailing the school at admin@hawthorn.newcastle.sch.uk
 
Applications returned by email will not be considered. Please return all completed applications by post with sufficient postage paid, or deliver in person to the School Office. We would strongly encourage candidates to come on a pre-application visit to the school. Visits are available on Monday 1st June or Tuesday 2nd June at 4pm or 4:30pm. Please contact the school office on 0191 2734237 if you wish to book a visit.    
 
CLOSING DATE: Thursday 4th June 2026 at 12pm
 
Interviews will be held on: Tuesday 9th June 2026